NEVER MISS A PAYMENT
FAQ`s
Can I use my custom domain?
Yes, if you set up your custom domain, all hosted invoice pages will be displayed on your own domain.
Can I set required fields at checkout?
Yes, you can choose which fields are required or optional.
Can I create recurring invoices?
At the moment, recurring payments are only supported at checkout, however, it is on our future roadmap.
How does custom domain work?
Once you set up your custom domain with us, all your hosted checkout pages will be at yourdomain.com/cart/ and your customers will be able to access the customer portal at yourdomain.com/login.
Is it possible to put the logo on the invoice in pdf?
Yes, when you upload your logo to your Brand Settings, it will automatically be added to your invoices.
Can I sell several products in the same payment?
Yes, you can sell multiple products on the same checkout page by adding the products you want when creating your shopping cart.
What payment methods are compatible with recurring billing plans?
To accept subscriptions, you will need a Stripe account. If you don't have one, you can create one for free.
Can I create invoices without payment options?
Yes, you can create invoices that do not require payments.
Do invoices support online refunds?
Yes, however it depends on the payment method used to make the payment. Refunds are currently supported for Stripe (credit cards, iDeal, etc.), Instamojo, and Razorpay gateways.
¿Es posible cambiar el favicon?
Yes, when you upload your square size logo in Brand Settings, your checkout pages will use it as a favicon.
Can I add custom billing fields to the payment form?
Yes, you can add multiple custom billing fields, with multiple language support.
Does oShop also offer a website/catalog?
No, oShop Club Inc. does not include a storefront or store website. We recommend that you use multiple platforms to sell through our buttons, widgets, or self-hosted checkout pages and manage everything from one place.
What payment methods are compatible with recurring billing plans?
Your customers can subscribe using their credit or debit card. To accept subscriptions, you will need a Stripe account. If you don't have one, you can create one for free.
Can I invoice customers captured at checkout?
Yes, you can create invoices for all existing clients regardless of how they were imported into our app.
Do you provide SSL certificates?
We automatically generate and renew SSL certificates for your domain, so your customers can enjoy secure shopping over HTTPS.
Can I add a questionnaire at checkout?
Yes, you can add multiple questions at checkout to collect data from your customers.
Can I manually update the status of an invoice?
- Edit
- Clone
- Mark as paid
- Mark as refunded
- Mark as sent
- Add tracking number
- Block downloads
- Unblock downloads
- Delete
Please note that some options depend on the products being sold.
Are PayPal subscriptions supported?
No, we do not support PayPal subscriptions. You need a Stripe account.
Can I modify email templates?
No, at the moment you can only edit the content of each email in all supported languages. For templates we use standardized, mobile-responsive and code-optimized templates to improve inbox deliverability.
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